Help Center
Guides and how-tos for getting the most out of Vaultry. Search below, or browse by topic.
Getting Started
Create your account, set up your first collection, and add your first item.
Create your account
Sign up with Google or an email and password, verify your email, and start your 30-day free trial.
Create your first collection
Collections group items of one kind — firearms, coins, cards, watches. Pick a type and Vaultry sets up the right fields for you.
Add your first item
Add an item by hand or let a scan fill it in, attach photos, and record its value and location.
Install Vaultry as an app
Add Vaultry to your home screen or desktop for a full-screen, app-like experience on iPhone, Android, Mac, and Windows.
Account & Security
Sign-in options, two-factor authentication, passkeys, and keeping your account safe.
Set up two-factor authentication
Add a second layer to your login with an authenticator app, and save recovery codes so you never get locked out.
Sign in with a passkey
Add a passkey to sign in with Face ID, Touch ID, Windows Hello, or a security key — no password to type or phish.
Sign-in options & account security
Use Google, a password, or both on one account; reset a forgotten password; and understand how sessions work.
Collections & Items
Collection types and fields, custom fields, locations, linking items, and search.
Collection types & their fields
Vaultry has 15 built-in collection types, each with the fields, condition scales, and filters that fit that hobby.
Add custom fields
Track anything Vaultry's built-in fields don't cover with your own custom fields — filterable, sortable, and exportable like any other field.
Organize with locations
Record where each item physically lives — safe, shelf, box — with nested locations that power walk-and-scan audits.
Link accessories & related items
Attach an optic to a rifle, a strap to a watch, or any item to another — and keep related pieces connected.
Search & filter your inventory
Find any item fast with search, type-specific filters, sortable columns, and table or card views.
Adding Items Fast
Scan slabs and barcodes, auto-fill from VIN/ISBN/UPC, and bulk-add with templates.
Use the camera scanner
Scan graded slabs, book ISBNs, VINs, retail UPCs, and your own QR labels to fill item records fast — on your phone or your computer's webcam.
Auto-fill from VIN, ISBN & UPC
Let Vaultry fill in item details from a VIN, a book's ISBN, a trading-card database, or a retail UPC — free on every plan, no key required.
Connect your own lookup key (BYOK)
Bring your own PSA or IGDB API key to power live lookups under your own quota, managed from Settings → Integrations.
Bulk Add with templates
Add a stack of similar items in a fast, keyboard-driven flow with sticky values, continuous scanning, and reusable templates.
Importing
Bring an existing collection in from a CSV or your PSA inventory export.
Photos
Add photos to items, browse the gallery, and understand per-plan storage limits.
Add photos to an item
Attach photos to any item, understand the per-item and per-plan storage limits, and know why the occasional large file takes a moment longer.
Browse the photo gallery
See every photo across a collection in grid, masonry, or slideshow view, with filters by the fields that matter for that type.
Audits, Reports & Labels
Run audits, print QR labels, and generate insurance documentation PDFs.
Run an audit
Physically verify your collection with a walk-and-scan audit: check each item off, and produce a timestamped verification report.
Print QR labels
Generate print-ready QR label sheets on standard Avery stock so you can scan straight to an item during audits.
Generate an insurance PDF
Produce a one-click, paginated insurance document — cover page with totals, then every item with its photo, details, and declared value.
Backups & Your Data
Back up, restore, export, and review your activity log — you own your data.
Back up & restore your data
Download a complete, signed backup of your collection and photos, and restore it when you need to. Plus how backup differs from CSV import.
Export to CSV
Download your item data as a spreadsheet on any plan — analyze it, share it, or take it elsewhere. You're never locked in.
Your activity log
Every action on your account is logged with full forensic detail and kept for 180 days — reviewable in-app and exportable.
Billing & Plans
Plans, the free trial, item limits, upgrades, failed payments, and cancellation.
Plans & what happens when you cancel
The four Vaultry plans, monthly vs. annual pricing, item limits, the free trial, and exactly what happens to your data if you cancel.
Upgrade or downgrade your plan
Change plans anytime — upgrades apply immediately and are prorated; downgrades credit the unused time and respect your item count.
Fix a failed payment
If a card is declined your account goes read-only, not deleted. Update your card to restore full access — your data stays safe throughout.
Support
File and track a support ticket, and see response times by plan.
Still need help?
Can't find the answer here? File a ticket from inside your account and we'll get back to you, usually within one business day.